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Stream 7A: Opportunities in Innovation and Technology 
Stream 7C: Opportunities in Project Management
Are you READY for it – Managing your GCWorkplace Data
William Mitchell and Cheryl Jefferies
The objective of this presentation is to outline what you need to do as an organization to ensure that the initial effectiveness created within your GCWorkplace portfolio wide is maintained while your end-user needs continue to evolve.

Implementation of an Activity Based Workplace (ABW) strategy on any single project is complex. However the ongoing management of that project space, ensuring that it is truly supporting the end-user as expected, is far more complicated. Further expand this idea to the ongoing management across a national portfolio using an overlay of traditional facilities services and the delivery gaps will start to emerge.

Pre-ABW, most organizations typically created traditional open office environments with assigned seats. These workplaces had capacity for growth and enabled the end-user to occupy within defined boundaries with little ongoing planning support. Occupancy was the key measurement. If a workspace was assigned to a person it was considered “occupied” and therefore by default “used effectively”. A very manageable and efficient yet ineffective approach.

Having conducted many observation or utilization surveys over the past two decades, the industry has learned that very often seats were not highly utilized (i.e., 50%) throughout the day as occupant moved between activities and the environments which best support those activities when available. Hence the driver for ABW, with most organizations now creating highly mobile workplaces where they plan for and expect the end-user to choose the work settings that best support their current activities throughout the day.

This has created a data challenge. Utilization changes by the day and even by the hour and, as such, the facilities professional no longer knows if any floor is used or “used effectively”, let alone a building or an entire portfolio. In order to know if a work setting is used properly and effectively requires a combination of user engagement, observation and measurement – a totally new data set for the facility professional. The triangulation of this information helps us to understand where the portfolio may not be optimized and provide insights into required adjustments. The emergence of business intelligence (BI) software, analytics and dashboards is transforming space management and placing even greater emphasis on data accuracy. Information is now collected and monitored and reported on a daily or weekly basis (if not real time) and no longer through quarterly or annual walkthroughs. In addition there are many emerging methods of measuring how the space is being used including cameras, Wi-Fi and badge, all of which can be linked directly to BI dashboards. How do you keep the data so it all makes sense?

This presentation outlines what you need to do as an organization to ensure that the initial effectiveness created within your GCWorkplace portfolio wide is maintained while your end-user needs continue to evolve. A set of FIVE Data Management Principles that we believe define the baseline for managing your GCWorkplace data will be shared. Each of these principles is expanded upon to create a list of specific steps to take to ensure the right data is available at the right time to support your portfolio planning efforts. These steps are also the basis for a scorecard to assess your readiness to support an ABW type workplace after implementation. Case studies of the application of the principles and scorecard, along with most common actions undertaken to improve portfolio performance, will be shared.

William Mitchell, Marketing Principal, Space Management, HOK
William (Bill) Mitchell, OAA, LEED AP, is an architect who understands the challenges that corporate clients face while managing their real estate portfolios. As a practice leader and marketing principal for HOK, he has successfully led integrated space management teams to achieve client real estate objectives. Most often this includes driving down expenses while maintaining full alignment with business strategy. Bill has extensive experience in many aspects of corporate real estate including strategic planning, architectural and interior design, workplace strategy and space management.

Cheryl Jefferies, Senior Data Management Specialist, Space Management, HOK
Cheryl Jefferies is a Principal and Senior Practice Specialist with Space Management at HOK. Her area of expertise is in real estate technology and data management, working with clients to build effective operating models for planning and systems. Cheryl has over 25 years of experience in a developmental mix of operations and staff positions. She has extensive experience in project management, call center management and training as well as in depth experience in implementation of business systems.


Innovation Procurement for Energy Project in Broader Public Sector
Abiola Adebayo, Black & McDonald
The objective of this presentation is to walk the audience through the entire procurement process as well as the approach to which the desired outcomes were formulated. Also, we intend to discuss the impact of this project and lessons learnt throughout the engineering, procurement and construction process.

From Europe to North America, innovation procurement is gradually gaining popularity as a veritable approach to procurement within the broader public sector. The importance of innovation procurement as means to enhance quality, efficiency, safety and productivity of public service is getting realized, hence new policy, directives and legislations are being formulated to support it. The Government of Ontario, through the Ministry of Government and Consumer Service (MGCS), has committed substantial funding over the past few years for key projects to develop an innovative procurement initiative to identify barriers to innovation and provide guidance on strategies and models to accelerate development and adoption of new technology.

Innovation procurement is different than typical procurement in that its processes ask suppliers to propose solution that achieves a set of desired outcomes and requirements. This is in contrast to a typical procurement process, where a purchasing organization specifies the details of the solution they are looking for. This leads to suppliers submitting a variety of solutions that, during evaluation, cannot be compared directly to each other. Instead, proposed solutions are rated on how well they achieve the desired outcomes, and whether they meet all the mandatory requirements. This methodology focuses on identifying the desired outcomes within an established operational and technical framework, to allow suppliers to propose innovative solutions.

The focus of the presentation is on the application of the innovation procurement process to an energy project in a particular hospital. The hospital has been undergoing frequent curtailment from its energy provider, leading to additional cost as it is penalized for high energy usage in periods when grid infrastructures are stretched to their limits, usually very warm humid days. The hospital normally purchases their chilled water supply from a district energy provider for the cooling of its facility. The chilled water supply is subjected to curtailment by the energy provider to reduce its energy consumption during the peak hours for Ontario’s electric system. While under curtailment, centrifugal chillers in the hospital are used to provide cooling, which increases hospital’s energy usage during the peak hours. This leads to a significant increase in the global adjustment cost, which is the most significant portion of the hospital’s electricity cost.

Through funding from MGCS to implement the project, Health Care Supply Chain Network’s innovation procurement template was applied to generate desired outcomes and vendors were engaged in how these outcomes can be met. In the presentation, we intend to walk audience through the procurement process, discuss the approach used to formulate to desired outcomes, as well as share the impact of this project and lessons learned throughout the engineering, procurement and construction process.

Abiola Adebayo, Energy and Sustainability Project Manager, Black & McDonald
Abiola Adebayo is an Energy and Sustainability Project Manager with Black & McDonald. His academic and professional experience ranges from building energy management, automation and control to modelling distributed energy resources in both vertically integrated utility system as well as deregulated electricity market.

Abiola works as Energy Manager for P3 complex facilities in multiple jurisdictions with primary responsibility of optimizing energy consumption and cost, while maintaining strict indoor air quality and reliability standards. His role also involves applying distributed energy resources (DER) to offset facilities’ peak energy consumption to reduce energy cost and also support the grid through demand response.


NRCan Northern Forestry Centre Carbon Neutral Study
Luke Li1 and Dominic Turgeon2
2Natural Resources Canada
The objective of this presentation is to present some interesting findings from this Carbon Neutral Study.

The Northern Forestry Centre is a complex constructed in 1969 with a total built area of 13,365 m2. The Centre consists of building such as offices, laboratories, cold storage, greenhouses, etc., and was identified as one of the biggest greenhouse gas (GHG) emitters within National Resources Canada’s (NRCan) portfolio.

Public Services and Procurement Canada (PSPC) engaged a multi-disciplinary team of consultants to investigate how to reduce the sites’ carbon emission by improving the efficiency of the energy system and incorporating renewable/sustainable strategies. After four months of engineering and energy modeling efforts, the following interesting findings were identified:

  • The laboratory ventilation, served by dual-duct ventilation system that was inherited from the 1969 design and construction, was identified very energy inefficient, and was one of the largest energy consumers in the building.
  • The energy use intensity (EUI) of the greenhouse (with 800 m2 floor area) was identified as being significantly higher than elsewhere in the building due its loose construction and greenhouse heating, lighting and ventilation system requirements. The lesson learned here is that if a greenhouse is used for scientific research rather than a farmland use, its construction and energy system should be carefully designed and constructed.
  • A geothermal heat pump system, generally recognized as highly efficient and sustainable strategy, was analyzed in the study. However, due to the higher carbon emission factor of Alberta’s grid and it being more expensive than natural gas, it was determined that a geothermal strategy might not be a very suitable replacement to natural gas heating. However, once Alberta power grid becomes “cleaner”, and the changes resulting from the carbon tax kick in, it might worth reconsidering a geothermal heating strategy between 2025 and 2030, when both energy efficiency and carbon reduction targets can be synergized. In provinces with cleaner grid power, such as BC, MB, QC, etc., a geothermal heat pump system could be considered a very good heating strategy.
  • Biomass heating (wood fuel) is considered worldwide as a renewable/sustainable strategy. However, due to the particulate matters from its combustion flue, the substantial requirement on its automatic fuel feeding system, the frequent woodchip delivery and the size requirement for woodchip storage, wood fuel biomass heating system was not recommended as a shortlisted carbon reduction strategy in urban area.

In order to reduce site carbon emission further, the feasibility of bringing photovoltaic (PV) panel system to the building electrical system was assessed. With consideration of shading impacts from the local trees and adjacent buildings, the most suitable PV panel mounting locations were selected and plugged into the energy model to project a more accurate dynamic power generation.

Dynamic energy modeling and simulation for the whole building was conducted to quantify the energy savings, energy cost savings and GHG emission reductions of energy conservation measures (ECMs).

Luke Li, Mechanical Engineer, AECOM
Luke Li has 12 years of professional experience, with a commitment to sustainability and mechanical engineering. He is an Accredited Professional for LEED BD+C and WELL. Luke is familiar with Canadian/American codes and standards.

Luke has proven competency of mechanical engineering design and problem solving, experienced in new build and major renovation projects for sectors such as commercial buildings, infrastructure, residential, healthcare, and office, and is currently registered as a Professional Engineer with APEGA.

He is an advanced user of energy modeling programs such as IESVE, RETScreen, Trane Trace 700, with considerable experience in whole building energy simulation and energy auditing, and can provide guidance on sustainability and energy related strategies to the architect and engineer, such as energy modelling, daylighting exposure analysis, solar radiance/shading analysis, thermal comfort analysis, building envelope performance, and NECB compliance analysis.

Dominic Turgeon, Project Engineer, Natural Resources Canada
Dominic Turgeon has been working as a project engineer at CanmetENERGY, a Natural Resources Canada (NRCan) research centre, since 2010. His work focuses on improving the energy efficiency of existing buildings.

Dominic is known as a specialist regarding building operations and energy issues, more specifically regarding existing building commissioning (EBCx). One of his primary responsibilities at CanmetENERGY is to act as a technical advisor for carrying out energy management strategies through the greening NRCan and greening government initiatives, programs aimed at reducing the GHG emissions of the federal government.


Sustainable Transitions in the Museum and Gallery Space - Incorporation of IoT Technology
Kelly Christensen, Black & McDonald
The objective of this presentation is to share best practices and learnings regarding incorporating technology into critical facilities such as museums and galleries where normal energy conservation measures present a challenge due to the facilities stringent climatic requirements. The value of benchmarking in these facility types will be highlighted, as will the creation and utilization of a Museum & Gallery Operational Best Practices guide in order to drive down cost and environmental impacts.

Museums and galleries are important pillars of any community, they serve as means of cultural exchange, represent the enrichment of cultures and the development of mutual co-operation, while also providing understanding among all peoples. Museums and galleries are highly sensitive, controlled and perseveration quality environments requiring stringent control of temperature and humidity levels. As a result of the pressure to become more sustainable, every sector is feeling the need to become increasingly more aware of the importance of reducing energy use and cutting costs and carbon emissions. There is an opportunity for everyone involved within the broader museums industry – directors, curators, architects, facility managers, engineers and facility technicians – to share expertise and research in order to meet a common sustainability goal.

This presentation will aim to elaborate upon energy conservation measures and the corresponding technology which is unique to the museum and gallery space. We recognize that museums are a challenging building type with diverse programming, including many responsibilities from preserving and displaying collections to providing and maintaining visitor facilities, each with its own climatic requirements.

The presentation will introduce the importance of using Internet of Things (IoT) technology in energy management to be proactive in responding to energy events opposed to reactive. Examples of how energy sub-meters, energy dashboards and real-time data have been installed in museums will be discussed. The concept of having an energy benchmark for these critical facility types will then be examined through a look at the Museum and Gallery Community Comparison, which was created with the goal of the facility specific data providing a powerful analytical tool for making informed building operation decisions.

Kelly Christensen, Project Manager, Black & McDonald
Kelly Christensen is a Project Manager on the Energy and Sustainability team at Black & McDonald. Kelly is responsible for identifying, consulting and managing projects for Black & McDonald clients in regards to their sustainability initiatives, including energy, water and waste aspects of programming at facilities. The majority of Kelly’s efforts include contributions in critical environments, including laboratories, museums and art galleries. Kelly holds particular interests in building efficiency through big data and IoT technology and is a strong believer in the application of IT innovation in the world of operational technology in finding solutions that satisfy requirements of both efficiency and finance.

Kelly is a LEED accredited professional and holds a Bachelor’s degree in Honours Health Sciences from the University of Ottawa and a Master’s degree in Sustainable Energy from Carleton University.


The Path to Building Decarbonization: Outlook on Some Promising Tech and Support tools
Frédéric Genest, Natural Resources Canada / CanmetENERGY

The objective of this presentation is to introduce the audience to some recent technological advancements and support tools which are among the research topics of the the CanmetENERGY Research Centres in Varennes and Ottawa helpful in building decabonization works.


Whether they be carbon neutral portfolio plans, generic decarbonization studies or specific energy/carbon audits, recent works on the topic of reducing greenhouse gas emissions from buildings identify key strategies to reach that goal. Among them, the electrification of heating (notably with the use of heat pumps) and smart buildings controls figure prominently. Replacement of the refrigerant gases that have a strong global warming potential (GWP) is also receiving a keen interest.

This presentation aims at introducing the audience to some recent technological advancements which are among the research topics of the Buildings Group at the CanmetENERGY Research Centre in Varennes. More specifically, the talk will focus on the following topics:

- Model predictive controls, where a simplified building energy model is tied to weather forecasts in order to optimize the operation of building systems; the presentation will summarize the principles and present results from the implementation of the control sequences into some candidate buildings.

- CO2 refrigeration and heat pump applications, summarizing the current product lineup of CO2-using refrigeration equipment and presenting operational results from a prototype direct-expansion geothermal CO2 heat pump installed at the Varennes Centre.

- Standing column wells, which is an open-loop variant to the typical vertical ground-coupled geothermal heat exchanger; the presentation will describe the technology and expectations related to operation and performance.

Among support tools developped at CanmetENERGY, BTAP, a new simulation platform under development at CanmetENERGY Research Centre in Ottawa will also be presented. A short introduction on weather data that should be used in building and system energy modelling to better adapt to climate change will also be made.

Frédéric Genest, P. Eng. M.A.Sc., Natural Resources Canada at the CanmetENERGY

Frédéric has been working since 2017 for Natural Resources Canada at the CanmetENERGY Research Centre in Varennes (Qc) as a research engineer in the Buildings Group. He is currently assigned to the Greening Government Operation Program and most of his tasks revolve around supporting federal departments in meeting the GHG reduction targets sets by the Government of Canada. Previously, he worked as a building design consultant in mechanical engineering for 19 years, where he developed a notable expertise in HVAC systems and controls, building energy modelling and sustainable/high-performance building design.

Carbon Neutrality in Existing Buildings – Can it be Achieved?
Giuliano Todesco and Paula Kerr

The objective of this presentation is to focus on the need to apply a true holistic approach that takes into account minimization of loads use of best-in-class HVAC and electrical systems, followed by aggressive application of renewables.


The concept and subject of net zero/carbon neutral buildings is receiving a lot of attention, yet it is still an exceedingly difficult target to achieve, considering that some of the best low energy buildings in Ontario are running at levels of some 70 to 100 ekWh/m².yr (6.5-9.3 ekWh/ft².yr).

In this session, we will describe the results of six large carbon neutral case studies of federal government office buildings that were recently completed and the final energy intensities and carbon footprint that were achieved.

The presentation will focus on the need to apply a true holistic approach (IDP) that takes into account minimization of loads use of best-in-class HVAC and electrical systems, followed by aggressive application of renewables. The approach employed will be described including performing a detailed Level 2-3 energy audit to get a good understanding of the building operation, its energy use plus an accurate energy end-use breakdown as a prerequisite towards creating an accurate calibrated energy model of the facility.

The importance of a good energy use breakdown to identify the largest end-uses that contribute towards the majority of the building energy use will be explained as an essential step towards the selection of appropriate energy efficiency measures.

The challenges of an existing building with inherent limitations to the improvement in the thermal performance of the envelope will be discussed and compared to new construction where there are less limitations.

Finally, trade-offs of different mechanical system configurations including conventional VAV, VRF heat pumps and DOAS+fan coils and DOAS+chilled beams will be illustrated including differences in reliability and maintenance costs.

Enhanced Use of Data Through Dynamic Dashboards
Bernard Gaudreault, Planifika Inc.
The purpose of this presentation is to promote the use of dynamic dashboards for a better understanding of asset-related data.

The basis for proper asset management rests on having knowledge of asset-related data. It is important to support organizations in developing their asset management practices. Consequently, once organizations have Excel files that contain information regarding their inventory of construction systems or components and that deficiencies and requirements have been identified during audits of all the assets, there must be a way for them to use all of this in a simple and efficient manner.

An interactive dashboard for the analysis of data provided by audits becomes essential. It is a way of presenting information that clients can take into account when implementing their asset management strategy. It helps promote data exploration and knowledge development through data viewing in order to put good practices in place to maintain data quality.

The same data can also be used for the needs of various stakeholders within the same organization: BOD, managers, project officers, supervisors, workers, etc. Using an interactive table makes it possible to find the right balance, to know your information requirements and what decisions need to be made. It is a way of promoting data culture as an asset, by recognizing that data must be taken into account. It fosters a documented approach in order to promote the proper and sustainable management of built heritage.

This presentation will demonstrate that enhanced data use through dynamic dashboards is essential to asset management.

Bernard Gaudreault, MIAM, Planifika Inc.

Bernard Gaudreault has over 18 years of experience in asset management. Having co-founded Planifika in 2005, he is a strategic and determined manager, recognized for his entrepreneurial spirit, his leadership and creativity. Mr. Gaudreault specializes in developing and implementing efficient asset management strategies and plans.

He is a member of the Board of Directors and the Institute of Asset Management (IAM) in Canada where he serves Quebec’s interests and promotes asset management knowledge and good practices. Mr. Gaudreault holds a certificate in Leading Professional Service Firms from Harvard University, and a B.A. in Business Administration from Laval University. 

The Climate Lens: Climate Change Resilience and Greenhouse Gas Mitigation Assessments

Guy Felio and Nicole Flanagan

The objective of the presentation is to provide details on each of the steps of the CCRA, illustrated by case studies for different types of assets. Climate Lens GHG Mitigation Assessment and how to apply the ISO 14064-2 principles to baseline setting and setting the boundary of GHG emissions to quantify emission reductions from infrastructure projects.

The Climate Lens Assessment is a requirement for infrastructure projects receiving more than $10 million dollars in federal funding and disaster mitigation and adaptation projects. The Climate Lens Assessment includes two parts; a greenhouse gas (GHG) mitigation assessment and a climate change resilience assessment (CCRA). This presentation will focus on the climate resilience assessment.

The CCRA in the Climate Lens assessment is designed to consider climate risks over the life-cycle of the assets: capital, operations and maintenance. The reference framework for the CCRA is the international ISO 31000 Risk Management Standard.

In broad terms, the CCRA involves:

  1. 1. Defining the built (existing and proposed) and natural assets to assess
  2. 2. Identifying the climate hazards that are and will impact the assets
  3. 3. Selecting the time horizon of the assessment (i.e., the service life of the assets) and the projected future climate scenarios to use
  4. 4. Establishing the vulnerability of the assets to climate event thresholds that can cause disruptions, damages or collapse of the assets and the service they provide
  5. 5. Calculating the risks (capital, operations and maintenance) over the life-cycle of the assets and producing a risk profile of the project and its existing/proposed assets
  6. 6. Identifying risk treatment (mitigation), adaptation and resiliency solutions

Guy Felio, Senior Advisor, Asset Management Solutions and Infrastructure Resilience, Stantec
Guy Felio is an infrastructure Management and Infrastructure Resilience Specialist at Stantec with over 30 years of experience in civil, geotechnical, and municipal engineering. He focuses on finding practical, innovative, and cost-effective sustainable and resilient solutions for clients, in particular the owners and operators of infrastructure and facilities. He draws on his research, policy development, engineering and teaching experience in his approach to problem-solving. Areas in which Guy has been contributing to build better communities include: the elaboration of asset management governance frameworks, policies and strategies; the development of municipal asset management and long-term financial plans; life-cycle cost/benefit analysis studies; the assessment of risks to infrastructure from climate changes and the development of adaptation solutions.

Nicole Flanagan, Technical Leader, Climate Change and Sustainability (Canada), Stantec
Nicole Flanagan, M.A.Sc., P.Eng. has 20 years of environmental engineering experience, 16 of which are with Stantec. Nicole specializes in climate change and sustainability across a variety of industrial, government and corporate sectors. She is currently the Canadian Technical Leader for Climate Change and Sustainability. As a subject matter expert, Nicole provides training on the carbon accounting of inventories, emission reduction projects (ISO 14064 series) on behalf of the Canadian Standards Association. She also works with corporations and facilities on identifying climate change vulnerability and resilience building. She also spent four years with Environment Canada working on program development and delivery, which included meeting with stakeholders and administering procedural processes. In 2011, Nicole was responsible for managing Canada’s UNFCCC National Inventory Report submission. 

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