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Professional Development Day

HVAC Evolution – How Digitally Integrated Technology Improves Resilience, Reduces Energy Use and Operating Costs

Craig Ogden1; Andrew Penner2; Brent Gilmour3; Bala Ghnanam4; Yves Lemoine; Mark Gallagher5; Greg Pimento5, Tunji Asiwaju5

1Quasar Consulting Group
2Association of Energy Engineers and Brookfield Global Integrated Solutions
3Canada Green Building Council (CaGBC)
4BOMA Toronto 
5Armstrong Fluid Technology

This training session will share experiences from various industry stakeholders to discuss new technology and design approaches, and ways to move beyond traditional barriers to energy retrofits as well as improvements these technologies and practices provide to technical building operations that sustain energy savings for the long term.

Thirty per cent of global energy is used by buildings1 and research shows that typical buildings can achieve a 40% energy reduction2 but building energy retrofits are forecast to grow at only 1-2 %/year3 and that in as little as 3 years after a retrofit, 30% of savings have eroded due to human and technical operating practices4. Recent advances in building systems technology provide an opportunity for unprecedented reductions in energy use and operating costs as well as significant improvements in resilience and operating practices.


  • Introduction – gap between where we are and where we need to be
  • Hidden opportunities - Building HVAC energy savings potential
  • Industry trends - improving HVAC system resilience, energy and cost savings
  • Beyond monitoring - connectivity of equipment enables real-time, self-learning performance management to achieve unprecedented energy efficiency and improved air quality
  • System upgrade roadmap
  • Impacts of improved air quality – health, productivity
  • Recap and Strategies to move forward

1International Energy Agency
2Armstrong internal research and data related to case studies

3World Green Building Council
4Berkley Lab, Energy Savings Lifetimes and Persistence, May 2015

Brent Gilmour - Chief Commercial Officer, CaGBC (Canada Green Building Council)
As the Chief Commercial Officer at CaGBC — Brent provides direction for market-facing programs and groundbreaking initiatives that are driving the demand for low-carbon, healthy green buildings, homes and communities throughout Canada. Brent plays a critical role in executing the strategic priorities of the organization and oversees the business functions for communications and marketing, client services, green building programs and innovation, regional (Chapter) operations, and market engagement.

Brent has more than fifteen years of leadership experience, and before joining CaGBC was the Executive Director of QUEST, the voice for the Smart Energy Communities marketplace. In this role, Brent led QUEST from a concept to an established non-profit organization and was responsible for overall corporate strategy, operational direction and public and government engagement. A passionate champion for sustainable development, Brent has also worked with the Canadian Urban Institute, the University of Toronto’s Sustainability Office, and as an independent research consultant. Brent continues to remain involved in community development as a registered professional planner, and, in 2018, was made a recipient of the Clean50 Outstanding Contribution to Clean Capitalism for Cities.

Bala Gnanam - VP Energy, Environment & Advocacy, BOMA Toronto
Bala Gnanam is the VP – Energy, Environment & Advocacy with the Building Owners and Managers Association of Greater Toronto Area (BOMA Toronto). He is responsible for managing and facilitating the development and delivery of educational content, programs, and initiatives that promote energy efficiency, sustainability, and regulatory compliance to the membership.  Bala is also actively involved in the association’s advocacy initiatives, working closely with all three levels of governments and industry stakeholders contributing to policies and programs impacting the Commercial Real Estate industry. Bala is an industrial engineer and a Certified Energy Manager with over eighteen years of experience in the energy, manufacturing, and building sectors. Prior to his current role Bala was with an energy consulting firm as their Senior Program Manager responsible for the design and delivery of CDM services to multiple local electricity distribution companies in Ontario, and prior to that  he managed the BOMA Toronto’s multiple-award winning Conservation and Demand Management Program as its Director of Projects and Operations.

Yves Lemoine - Director, Energy Upgrades, Armstrong Fluid Technology
Yves is a professional engineer with a Bachelor of Science in Engineering from the University of Waterloo.  His experience spans 3 decades with a focus on energy management, building services, manufacturing and consulting.  He has worked on three continents and in over two dozen different countries for private and public entities and has a unique ability to see the world from both the client’s and service provider’s perspective.  Yves is a founding member of the Energy Services Association of Canada and the Australasian Energy Performance Contracting Association, was involved in introducing ASHRAE 90.1 into the Ontario and National Building Code, developed and ran the first utility electricity conservation incentive programs in Canada, in Asia and Australia and now is focused on delivering high performance HVAC upgrades to building owners, managers, engineers and contractors.

Greg Pimento - Owners Sales Account Executive, Armstrong Fluid Technology
Greg has extensive technical sales experience, serving industrial and commercial customers in both Canada and the United States. With work experience in industries such as Logistics, Commercial Construction, Plastics, and Industrial Chemicals, Greg has a unique perspective on commercial and industrial operations and markets. He is committed to helping Building Owners and Managers attain their sustainability goals. In his role with Armstrong, he supports customers as they work to improve energy efficiency in their HVAC and fluid-flow systems. Recent projects include successful installations in hospitals, universities, commercial buildings and condominiums across Canada. Greg is frequently asked to speak at conferences and symposia. Most recently he presented the Hydraulic Institute’s Pump System Optimization course.

Tunji Asiwaju - Global Performance Management Services Manager
Tunji is the Global Performance Management Services Manager at Armstrong and is responsible for specifying, coordinating, and delivering Armstrong’s IoT services globally. As Global Development and Release manager, as well as Senior Data Scientist, his role includes managing the generation of their AFDD capabilities, delivery of their cloud service offerings, and ensuring all user interfaces bring about a high quality user experience.

Craig Ogden - V.P. National Capital Region, Quasar Consulting Group

Andrew Penner - Senior Manager, Energy, BGIS; & President, Association of Energy Engineers, Canada East Chapter

Public Consultation and Engagement

Sue Cumming1, Nat Stone2, Karen Moorcroft3, Sarah Leblanc3, Kate Svazas2, Emilie Girard-Ruel4, Janik Cazabon2, Julie McGihon5, Sean Somers6,Elisa Campbell7

1Cumming + Company 
2Public Services and Procurement Canada
3Privy Council Office
4National Capital Commission
5Health Canada
6Indigenous Services Canada
7Canada Lands Company

The session will provide an overview of the theory of public consultation and engagement, including industry norms and practices. The federal government context that surrounds government objectives, expectations and programs with respect to public participation in the formulation of government policy and initiatives will also be examined. Experienced federal government departments, agencies, the City of Ottawa and Crown Corporation will present their public consultation ‘know how’ and practices through select case examples. 


The purpose of this training session is to provide participants with:

  1. An introduction to the theory of consultation and engagement;
  2. An overview of the federal program and services context; and,
  3. An opportunity to hear how our colleagues, the National Capital Commission and the City of Ottawa, act to consult and engage with regional interest groups and the public.

The day will end with a vibrant presentation on the practice of public engagement together with hand-on exercises.

Julie McGihon, Manager, Health Canada
Julie McGihon is the Manager of the Public Engagement Unit with Health Canada. Her team of public engagement professionals provides advice and support for planning, implementing and analyzing public engagement activities at Health Canada and the Public Health Agency of Canada. The two departments conduct hundreds of consultations each year to generate public and stakeholder input on new policies, programs and regulatory initiatives. Julie will share best practices in public engagement, and lessons learned in using online engagement tools to consult broadly with Canadians on issues that impact their health.

Sarah LeBlanc, Lead, Public Engagement, Privy Council Office, Government of Canada
Sarah is a change leader whose work centers on the future of citizenship and collective decision-making. In her role with the Government of Canada, she collaborates with a team who shares a vision of public engagement that is transparent, relevant, inclusive, accountable and adaptable.

Over the past 15 years, Sarah has worked as a consultant, in the non-profit sector (Regroupement féministe du Nouveau-Brunswick), at the Parliament of Canada (Senator Roméo Dallaire) and has led change in collaboration with diverse people who innovate for the public good.

Janik Cazabon, Senior Manager, Stakeholder Engagement and Outreach 

Janik Cazabon joined Public Services and Procurement Canada (PSPC) in 2018 and is currently the Senior Manager of Stakeholder Engagement and Outreach within the Science and Parliamentary Infrastructure Branch.

In this role, Janik is responsible for managing a dynamic team of dedicated professionals who through public programming, stakeholder engagements and outreach demonstrate the meaning, purpose and the value of the Parliamentary Precinct and Laboratories Canada Renewal Programs to a wide variety of audiences.

Janik has over 20 years of experience at various government departments and agencies in the field of visitor experience, public programming, and heritage interpretation. Communicating Canada’s culture and heritage is a long-held passion.

Public Private Partnerships – The Truth and Nothing But! (SOLD OUT)
Paul Champagnie1, Madeleine Plouffe2, Patrick Kelly2, Christopher Sullivan2, Don Grant2, Joyce Lyver2, Yixiong Rang2, Ann Tremblay2
1Communications Security Establishment (CSE)
2Public Services and Procurement Canada 

The purpose of this training session is to provide participants with:

  • An introduction to the theory of public private partnerships;
  • An overview of the federal program and services context;
  • An understanding about the key components of P3s such as:
  • Business case development
  • Delineation of approval processes and timeframes
  • The conduct of technical and Value-for-Money studies and their role in P3 procurement processes
  • The development of contracts and the associated myriad of annexes
  • The evaluation and screening of potential projects, and,
  • The high standard of transparency in the procurement process

The day will end with the presentation of case studies and lessons learned.

Paul Champagnie, Manager, Service Management Team, Communications Security Establishment (CSE)
Paul Champagnie has been employed within the Canadian Federal Government for over 20 years. He began his career with Defence Construction Canada (DCC), beginning in the environmental section, followed by Construction and Facilities project management all on behalf of the Department of National Defence. Paul’s scope of work with DCC included, but not limited to the Canada wide Canadian Forces Housing Agency (CFHA) military housing decommissioning project and the collection of data pertaining to the halocarbon inventory project on Bases located in CFB Goose Bay NL east through CFB Comox BC in the west. He was twice deployed to various Distant Early Warning (DEW) radar stations in the Arctic as the Federal Government’s representative overseeing clean-up activities. He has also been deployed overseas with military personnel within the Canadian Armed Forces to manage both environmental and construction related projects.

In 2018 Paul began a new chapter in his career with the Communications Security Establishment (CSE). As the Manager, Service Management Team, his team is responsible for providing oversight to the multi-decade, multi-billion dollar P3 Project Agreement Contract. The mandate of his group is to ensure that CSE is provided services as per the Contract. During his time with CSE, Paul has had the opportunity to meet with other P3 practitioners within Ontario and BC, and was invited by the UK Government to share his expertise in Benchmarking to help strengthen their position within their own PFI. His time working within the P3 environment may be relatively short in comparison to other practitioners, however encompasses a broad spectrum of P3 issues and challenges, including lessons learned from with the CSE P3 and others, to which he will be speaking during his presentation.

Christopher Sullivan, Procurement Manager, Public Services and Procurement Canada
Christopher Sullivan is a Procurement Manager with PSPC’s Public-Private Partnership (P3) Procurement Directorate in Ottawa. He has over 15 years of experience in both national and international procurement and materiel management across a variety of Government of Canada departments and agencies. While at PSPC, Christopher oversaw the procurement process to establish a Public-Private Partnership for the department’s Energy Services Acquisition Program (ESAP) Energy Service Modernization (ESM), which will modernize and reduce the environmental impact of the heating and cooling of a significant number of buildings in Ottawa. Currently, he is working on contract management activities and governance structures for the project agreement signed with Innovate Energy.

Patrick Kelly, Senior Director, GCSurplus, Specialized Services Sector, Public Services and Procurement Canada 
Patrick Kelly was the Executive Director for Public-Private Partnership procurement at Public Service and Procurement Canada from 2014 to 2018. Patrick has been managing construction and infrastructure contracting strategies for over a decade. His work has been awarded multiple national and international procurement and innovation-related awards. Patrick holds a BA in Business Administration from the Université du Quebec.
Reconciliation through Building Canada with Indigenous Strength
Dale Booth, Justin Smith, Candace Bennett
Innovation Seven

The challenge seems daunting. How are we supposed to be able to balance so many priorities? Where do we start in terms of increasing indigenous procurement and setting up P3’s?

The purpose of this training session is to provide participants with:

  1. Concrete examples of the capacity of indigenous businesses to meet real property requirements from basic construction to alternative energy projects;
  2. A primer on how to improve procurement practices and procedures, a guide to how to “buy indigenous” in the RP/infrastructure context; and,
  3. A chance to discuss the opportunities and challenges of setting up a P3 project with an indigenous partner. 

Dale Booth, L.L.B., President, Innovation Seven
Dale Booth is a bilingual Senior Portfolio Planning, Executive and Subject Matter Expert who specializes in the field of business, community and economic development. With more than 20 years of experience working with Aboriginal people, all levels of governments and in the construction industry, he is known as a visionary leader with special and tested talents for shaping productive, cooperative working environments by eliminating deficits and creating a successful corporate vision for the future.

Dale is the President of Innovation Seven and specializes in the provision of advisory services to public sector clients and First Nations communities related to infrastructure development using alternative procurement solutions such as Innovative Infrastructure Approaches (IIA). In addition, Dale has held senior positions within the Department of Indian Affairs and Northern Development, and the Assembly of First Nations (AFN) as the Chief Executive Officer and Director of Economic Development. He has demonstrated keen abilities in the areas of effective strategic planning, operational management, and financial management.

As CEO of the AFN, Dale has worked with and is familiar with First Nation communities across the country, including Newfoundland and Labrador. Recently, he has worked in the Atlantic Policy Congress of Chiefs, engaging communities as part of a water and wastewater project. In addition, he led a housing and infrastructure policy and implementation initiative for AFN Quebec and Labrador, where he facilitated numerous sessions, gathered data, engaged chiefs and technicians from across the region, and produced and presented a strategic plan for the Board of Directors.

Justin Smith, Senior Consultant, Innovation Seven
Justin Smith has over ten years of experience in procurement, with over six years of experience in project management, project planning and the development and implementation of alternative project delivery models. Justin has worked as a procurement manager for facilities, including capital projects and service projects and is familiar with broader public service procurement directives.

As Procurement Manager for the University of Ottawa, Justin planned, organized, managed and oversaw strategic sourcing activities of Facilities at the University of Ottawa, which undertakes operational and capital projects. Justin acted as the liaison between the central procurement office and facilities, with a focus on compliance with policies, laws and procurement best practices, as well as the development and management of contracts and contractual issues. Justin oversaw and performed project management for approximately $20M worth of transactions annually, from 2014-2016 with a primary focus on challenging and complex projects.

Candace Bennett, First Nations Policy Expert, Innovation Seven
Candace Bennett is a member of the Algonquins of Pikwakanagan First Nation who specializes in the field of First Nation Housing Management and Policy Development having more than 21 years’ experience working with all levels of government and First Nations. Candace began her career with her home community, where she implemented and created policy to manage and maintain the community housing portfolio. Candace has held various positions within Canada Mortgage and Housing Corporation (CMHC) both at the regional and national level. Her ability to comprehend First Nations Housing first hand positioned her well within the capacity development and program delivery services within CMHC. Candace transitioned from CMHC to the Assembly of First Nations where she was a Housing Policy Analyst for two years. Candace has been a special advisor to Nautsa mawt Tribal Council (Blueschke) on their rental and homeownership policy development; Senior Advisor and Project Manager to AFN’s e-CSAT (electronic community self-assessment tool) Mould Pilot Project, and a First Nation’s Housing Specialist on the First Nation Sustainable Development Standards (FNSDS) training material development. She has also completed work for Waabnoong Bemjiwang Association of First Nations (WBAFN) to conduct a feasibility study and implementation plan for a First Nation Housing Authority, along with the Housing policy and procedures to implement the authority model.

Building Information Modelling – The Next Step in Portfolio Management

Erik Poirier1, John Hale2, Kirk Stalkie3, Patrick Lalonde4, Susan Keenliside5, Megan Beange6 
1Initiative Québécoise pour la Construction
2Department of National Defence
5House of Commons
Public Services and Procurement Canada 

This training session will provide an overview of BIM in Canada, from design to facilities management, with emphasis of the value of the information.


Topics to be discussed include:

  • BIM-troduction: Key Standardization Principles and Concepts
  • BIM for Real Property Management
  • BIM for Project Planning
  • BIM for Project Delivery
  • BIM for Property, Facility and Asset Management
  • BIM as a Real Property Tool, Process and Transformation

CB BSC Sep2018 Letters

Creating a Sustainability Portfolio Masterplan - (SOLD OUT)
Andrew Hicks, Julie Matthews, Paul Parsons, Paul Barton, John Castelhano

To achieve meaningful progress in sustainability, real-estate owners and operators must prepare a holistic plan that covers all aspects of an organization’s priorities and ensures achievable integration with the many complexities of facility management services.

Sustainability professionals will walk the attendees through a step-by-step process to create a masterplan that identifies and prioritizes key initiatives to achieve portfolio sustainability objectives within the context of government requirements.


BEIC Logo 2017 copyThe course will include a scenario, where participants will be guided through and participate in developing a sustainability masterplan for a portfolio. This will be an interactive course and participants will learn to:

  • Develop a framework for the masterplan based on several elements of sustainability;
  • Understand the information required to establish the portfolio’s current state;
  • Prioritize the analysis based on the current state of the portfolio;
  • Outline the steps required to properly analyze the potential of specific sustainability elements within the portfolio;
  • Identify solutions and develop life-cycle costing and risk analysis strategies;
  • Develop an implementation plan including metrics for success and continuous monitoring;
  • Engage with key stakeholders and industry experts; and,
  • Apply strategies learned during the workshop to their own requirements.

Participants will be divided into teams to simulate key stakeholders in a study. They will be guided through a scenario with an opportunity to analyze, develop, and communicate their vision for a masterplan. The course will help participants understand the complex integration, technical and engagement elements of a sustainability masterplan.

This training session is being offered by the Building Energy Innovators Council (BEIC).

Andrew Hicks, BGIS, Sustainability Manager
Andrew is responsible for developing and managing existing and new innovative programs and initiatives related to energy and sustainability. This allows BGIS to better support Public Services and Procurement Canada and the Real Property Account in meeting sustainability targets, minimizing their environmental footprint, increasing efficiency and optimizing operations. Andrew has a Masters of Applied Science (MASc) on Sustainable Energy from Carleton University with focus on Sustainable Energy Engineering and Policy.

Paul Parsons, BGIS, National Director, Environment, Sustainability, and Health & Safety
Paul leads the BGIS Environment, Safety and Sustainability teams that supports Public Services and Procurement Canada across Canada and provides direction on sustainability, environmental and safety strategies. His leadership has allowed BGIS to be an innovator and leader in this area. Paul has 20 years’ experience within the Real Property environment and has a deep knowledge base related to health and safety, environmental legislation and sustainability including developing national and international ISO certified management programs and was a member of the initial international steering committee for BOMI High-Performance Sustainable Building Principles.

Paul Barton, BGIS, Senior Energy Manager
Paul has over 15 years’ experience in Engineering consulting for and within the commercial real estate sector. He provides leadership in the implementation of a national plan to help Public Services and Procurement Canada achieve carbon neutrality in their facilities. Paul manages a team of 30 direct and indirect reports with the aim of achieving these targets and supporting utility spend KPI's for over 43 million ft² of commercial real estate across Canada.

John Castelhano, BGIS, AVP, Strategic Sourcing North America
John has over 25 years of global sourcing and supply chain management experience across a number of different industries: wholesale, retail, custom manufacturing, project management and real estate services. John has had the tremendous great fortune of travelling extensively across the globe during his career and built strong sourcing teams in NA, Asia and Europe committed to driving lasting savings programs, increase value and accelerating speed to market. John is a recently certified Change Management Practitioner from Prosci, has a deep understanding and of the Lean, CI (Continuous Improvement) and Six Sigma tool kits.

Julie Matthews, BGIS, Director of Tenant Communications
Julie is a solutions leader with a strong record of accomplishment in developing and managing end-to-end solutions delivery. She has more than 25 years of experience delivering programs and projects within the real property environment. Julie is responsible for the development and implementation of the Tenant Relationship Management and Communications framework to support the Public Services and Procurement Canada Real Property contact. She is responsible for working closely with BGIS regional leads across Canada to develop and implement communications strategies.

Project Management: Treasury Board Secretariat Policy Direction and Tools (SOLD OUT)
Mel Thompson, Treasury Board of Canada Secretariat
The recent Treasury Board approval of the Policy on the Planning and Management of Investments and the Directive on the Management of Projects and Programmes marks a major milestone in the modern comptrollership policy landscape. With a focus on clear accountabilities, integrated planning and decision-making, calibrated oversight, and capacity building, the new policy suite aims to put the right conditions in place to support sound decision making and execution at each step of the investment lifecycle.  With a mind towards the future, the policy suite creates room for evolving trends and the need for iterative approaches such as programme management and the application of agile methodologies.

In his presentation, Mel will walk participants through the investment planning and project life-cycle, highlighting relevant policy changes. 

In addition, Mel will provide an update on work underway towards the development of a new Organizational Project Management Capacity Assessment and Project Complexity and Risk Assessment. 

Mel Thompson, Director Strategic Policy, Investment and Project Management Policy Division, Treasury Board of Canada Secretariat

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